Terms & Conditions


Welcome to 2wo.com.sg . This website 2wo.com.sg (the "Website"), is the official site of the 2WO brand in Singapore and intended to provide information about the 2WO brand, the business of 2WO Singapore, activities and stores location in Singapore and offer 2WO products for sale. These Terms of Use ("Agreement") set forth the terms and conditions governing your use of this Web Site. By registering on this site or purchasing products, you are concluding a legally binding agreement based on these terms with 2WO Products Singapore, registered under NSI Distribution Pte Ltd, the marketers of the 2WO Brand (“2WO” or “We”) in Singapore.


We will use the information you provide to process and ship your orders (including disclosing your name and address to fulfilment houses and delivery services); to contact you about the status of your orders; create an account for later use so that you do not need to re-enter the information for each subsequent order; and as otherwise indicated by our site's Privacy Policy.


The information on the Site has been included in good faith for general informational purposes only. It should not be relied upon for any specific purpose and no representation or warranty is given as to its accuracy or completeness.


Please read this section carefully as it contains the legal terms and conditions that you agree to when you use this Site.


Purchasing Items on www.2wo.com.sg

2WO attempts to describe the items available on the website as accurately as possible, and depict the most up-to-date product packaging available. 2WO  does not warrant that product descriptions are accurate, complete, reliable, current, or error-free, or that product packaging depicted on the site will match the actual product that you receive. If a product described on the website is not as described when you receive it, or the packaging on the site does not match the product you receive, your sole remedy is to return it to us in unused and undamaged condition in accordance with our Returns Policy, which is listed on the Website under Shipping Policy.


Order Acceptance and Shipment

Your placement of an order does not necessarily assure that we will accept your order. We may require additional information regarding your order if you have not provided all of the information required by us to complete it. Once a properly completed order is received and authorisation of your form of payment is received, we will promptly locate the item(s) you have ordered to place them in line for shipment. If, for some reason, we determine that we cannot ship your item within thirty (30) days following our receipt of a properly completed order, we will cancel your order and advise you of such action. The Web Site does not accept orders from dealers, wholesalers, or other customers who intend to resell items offered on the Web Site.


Pricing Errors and Omissions

Please be aware that prices, availability and other purchase terms are subject to change without prior notice. We make every effort to insure the accuracy of the information on the Web Site and when errors are discovered, we will correct them. Be advised that 2WO Products Singapore reserves the right to revoke any stated offer to correct any errors, inaccuracies, or omissions, including after an order has been submitted, after it has been confirmed, or after your credit card has been charged. If we discover an error after your credit card has been charged and your order is cancelled as a result of the error, your credit card will be refunded the full amount of your order. You will be notified via email or other communication method if your order has been cancelled.


Risk Of Loss

All items purchased from the Web Site are delivered to shipment carriers. The risk of loss and title for such items pass to you upon our delivery to the carrier.


Return Policy

You may return items to the Web Site in accordance with our Returns Policy as listed in the Web Site under Shipping Policy.



The Website is owned by 2WO Products Singapore (Duralink (S) Pte Ltd). All right, title, and interest to the content displayed on the Website (excluding User Content, as defined below), including but not limited to the Website’s look and feel, data, information, text, graphics, images, sound or video materials, designs, trademarks, service marks, trade names, and URL, are the property of 2WO Products Singapore or its partners, agents or third parties. You may not publish, distribute, extract, re-utilise, or reproduce any part of the Site in any material form (including photocopying or storing it in any medium by electronic means) other than in accordance with the limited use licence set out in our copyright notice or as permitted by the Copyright Designs and Patents Act 1988 or the Copyright and Rights in Databases Regulations 1997 as applicable or any equivalent legislation as may apply in your country.


Contact Information

If you have any questions or concerns with respect to this Agreement or the Web Site you may contact a 2WO representative by email at info@2wo.com.sg

Or by mail at:

Duralink (S) Pte Ltd

102F Pasir Panjang Road

#04-11 Citilink Warehouse Complex

Singapore 118530 

Phone: +65 6376 0881 / +65 6376 0882

Fax: +65 6376 0883

Whatsapp : +65 9035 2730

Email: sales@2wo.com.sg 

Web Site Intended Audience

This Web Site is operated by 2WO from its offices in Singapore. This Web Site is directed to adults in Singapore and is not intended for children under the age of 13.



We describe our current practices related to personally identifiable information collected through the Site in our Privacy Policy and we may update our policies and practices from time to time at our sole discretion.


Electronic Communications

The information communicated on the Web site constitutes an electronic communication. When you communicate with us through the Web site or via other forms of electronic media, such as e-mail, you are communicating with us electronically. You agree that we may communicate electronically and that such communications, as well as notices, disclosures, agreements, and other communications that we provide to you electronically, are equivalent to communications in writing and shall have the same force and effect as if they were in writing and signed by the party sending the communication.


Modification or Suspension Of The Web Site

We have also taken every care in the preparation of the Site. However, as certain technical matters may be beyond our control, we cannot guarantee that you will have uninterrupted access to the Site at all times.


2WO may at any time modify, discontinue, or suspend its operation of this Web Site, or any part thereof, temporarily or permanently, without notice to you.


Trademark Notices

All brand, product and service names used in this Site are the trade marks, trade names or service marks of 2WO unless otherwise stated. You may not distribute products or offer services under or by reference to or otherwise use or reproduce any such trade marks, trade names or service marks without the prior written permission of 2WO or the owner of such trade marks, trade names or service marks.


Use Of Content And Information

2WO maintains this Web site for your personal information, education, and communication. You may download material displayed on the Web Site for non-commercial, personal use only provided you also retain all copyright and other proprietary notices contained on the materials. You may not, however, distribute, modify, transmit, reuse, re post, or use the content of the Site for public or commercial purposes, including the text, images, audio, and video without prior written consent.


Information Disclaimer

2WO and its agents assume no responsibility for any consequence relating directly or indirectly to any action or inaction you take based on the information, services or other material on the Web site. While 2WO strives to keep the information on the Web site accurate, complete and up-to-date, 2WO cannot guarantee, and will not be responsible for, any damage or loss related to the accuracy, completeness or timeliness of the information on the Web site.


Links To Other Sites

The Website may provide links to other sites and/or resources, over which 2WO has no control. These links are provided solely as a convenience to users and should not be construed as an endorsement by 2WO of content, items, or services on those third-party Websites. You access and use such sites, including the content, items or services on those sites, solely at your own risk. 2WO makes no representations or warranties with respect to the content, ownership, or legality of any such linked Websites. You agree that 2WO has no responsibility or liability for the availability of such external sites or resources, or for the content, advertising, products, or other materials available through such sites or resources. Once you leave this Website via a link to another website, you will be subject to the Privacy Policy and the Terms of Use of such other website.


Limitations Of Liability

You expressly understand and agree that under no circumstances will 2WO be liable for indirect, special, incidental, or consequential damages, including, without limitation, any loss of use, loss of profits, loss of data, loss of goodwill, cost of procurement or substitute services, or any other indirect, special, incidental, or consequential damages, howsoever caused, and on any theory of liability, whether for breach of contract, tort (including negligence and strict liability), or otherwise resulting from (1) the use of, or the inability to use, the Web site; (2) the cost of procurement of substitute services, items or Web sites; (3) unauthorised access to or alteration of your transmissions or data; (4) the statements or conduct of any third party on the Web site; or (5) any other matter relating to the Web site. These limitations will apply whether or not 2WO has been advised of the possibility of such damages and notwithstanding any failure of essential purpose of any limited remedy.



You agree to indemnify and hold harmless 2WO, its directors, officers, employees, agents, co-branders, suppliers, subsidiaries, parents, and affiliates, from and against any and all liability, losses, claims, demands, disputes, damages, and costs of any kind, including without limitation, reasonable attorneys' fees and costs of litigation resulting from or in any way connected with your use of the Web Site; information you submit or transmit through the Web Site; your breach of this Agreement; and your connection to the Web Site.



Either party may terminate the Agreement for any or no cause, at any time, by notice, which shall be effective immediately or as specified in the notice. After termination, you shall no longer access the Web Site. The provisions of this Agreement which by their intent or meaning intended to survive such termination shall continue to apply indefinitely.


Severability Of Agreement

If any provision of the Agreement is found by a court or other binding authority to be invalid, you agree that every attempt shall be made to give effect to the parties' intentions as reflected in that provision, and the remaining provisions contained in the Agreement shall continue in full force and effect.


Limitation Of Actions Brought Against 2WO

You agree that any claim or cause of action arising out of your use of the Website or the Agreement must be filed within one year after such claim or cause of action arose or it shall forever be barred, notwithstanding any statute of limitations or other law to the contrary.


Applicable Law

These Terms are governed by and will be construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these Terms and Conditions shall be subject to the non-exclusive jurisdiction of the English Courts.


Modifications to This Agreement

2WO may make changes to this Agreement from time to time in its sole discretion, by updating this posting on this Web Site, and specifying the effective date of the new version of the Agreement. We reserve the right to amend these Terms without notice to you from time to time. Any such amendment shall be effective once the revised terms have been posted on the Site. Your continued use of the Web Site following the posting of a new version of the Agreement constitutes your acceptance of any such changes. Accordingly, whenever you visit this Web Site you should check to see if a new version of the Agreement has been posted.